Update 13-March: Careem brand credibility become on thin ice after firing Wael Fakharany!
Wael Fakharany keep searching for new discomfort zones as he resigned last week from Careem just after 6 month from joining the leading app-based car service in the region.
Today’s morning, Careem has announced the appointment of Ramy Kato as the Head of its operations in Egypt in addition to his current role as Vice President of Careem Care.
Fakharany was the managing director in Egypt and senior vice president for government relations at the company after he resigned from Google as its Egypt and Middle East regional manager.
Throwback ➤ Wael El Fakharany: Goodbye Google .. Hello Careem!
Sources told Daily News Egypt that Fakharany resigned due to disputes with the management of the company. He met with executives of the company in Dubai, and the meeting ended with his resignation.
Ramy Kato professional background
In his new position, Kato will be responsible for managing all Careem operations in Egypt including overlooking Careem’s expansion plans in the local market, government relations and day-to-day business operations.
Joining Careem last year as VP of Careem’s call center “Careem Care”, Ramy brings over 21 years of experience in operations, care, general management and business development to his new post.
With a Bachelor of Arts in economics from the American University in Cairo and an E.M.B.A from the University of E.S.C Rennes in France, Kato has worked in various industries, from the energy sector to the telecommunications industry, where he spent most of his career working with Vodafone and Orascom Telecom.
He also participated in the launch of ‘Djezzy’ where he built the first call center in Algeria. Before joining Careem, Ramy was the CEO of Xceed, where he was responsible for overseeing the full operations of the call center structure in Egypt. He achieved remarkable results and managed to grow Xceed by creating the first call center in Upper Egypt and growing the Morcco Xceed affiliate.
“With the expansion of Careem’s network in Egypt to include seven cities and the newly upgraded product offering, this is an exciting time forCareem in Egypt.” said Mudassir Sheikha CEO and Co-founder, Careem. “With the introduction of GO and GO+ to standardize affordable transportation, Ramy will now help drive business growth for each of the cities as well as support with strategic partnerships, R&D, the creation of jobs and economic prosperity for all captains.”
Watch the recent Interview With Wael Fakharany as Managing Director for Careem Egypt:
Good luck Wael in your next challenge.