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Have you ever wondered how some employers are able to solve critical issues?
Being a problem solver is a skill required in all jobs with all their types and the more you gain experience in work, the more you gain additional skills to be better at solving problems. You have to know that solving a problem is not just about thinking about a solution, making a decision, and then starting to implement it, in fact, it is a long detailed process to make the right decision and solve an issue.
Here’s how to master problem-solving.
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1- Identify What The Real Issue Is
Ask for a meeting with all those who are involved and ask all the questions to get all the accurate details.
You have to reach the roots of the problem and the parties involved. You should know when the problem happened, how it did, why it did, and who was responsible for it. The next step you should take is to have a meeting with the involved parties and ask them about their opinion on the issue, why they think it happened, and how they can solve it.
Gather as many details and opinions as you can as they can guide you to the source of the issue.
2- Don’t Have Just One Solution
Try Finding several solutions to choose the best one from.
Ask yourself this, what if your one and only solution didn’t work, are you gonna repeat the whole process and start from scratch once more? Starting all over can lead to serious consequences as some problems need to be solved as soon as possible.
To avoid all of this hassle, you need to have more than one solution as a backup, just in case your first go-to decision didn’t have the best outcome, then you need to start implementing the second best.
This is like having a backup plan just in case something goes wrong.
3- Learn How To Choose The Best Solution
If you have several solutions, you need to think of all the possible outcomes.
If you have several solutions, only one can be chosen. To be able to choose the right one you need to test all of the choices you have. Try to figure out the outcome of every decision, which one will be most effective and which one will have more consequences.
List every decision and start comparing each outcome with the other and also list all the requirements that each decision needs to be able to implement them.
4- Don’t Do Everything On Your Own
When it comes to problem-solving, whether you’re an employee or an employer, you need to consult others.
You need to arrange a meeting after figuring out what the problem is with its roots, explain everything to your colleagues and employees, and come up with several solutions together. Consulting other people will give you the opportunity to have more than one solution and the more opinions you have, the more innovative solutions you can have.
5- Put An Execution Plan
When it comes to implementing your decision, you need to do it step by step.
When you’re solving a problem, you need to pay attention because a single mistake can ruin everything for you. This is why, you have to implement your decision carefully, therefore, you have to have an execution plan to be able to do everything accurately.
You need to break it down into stages and make sure of how you want to implement this decision.
6- Assess The Whole Situation
After you solve the issue, you have to assess the whole situation from the decision-making process to the outcome.
You need to review the whole process and take notes of how all the meetings went, who was cooperative, and who wasn’t, are the ones responsible took full responsibility, how the process went, how the outcome was, and whether was it what you expected, and what you can avoid next time.
The assessment will make you learn from the process and how how to do it better the next time.
In conclusion, you have to know that once you start working, you need to be a problem solver, it might take time but it will help you in your work and personal life.