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In the marketing world, there is that certain phrase that could set any agency’s team on fire when they hear it. And that is “Can you send a quick pitch?” This is one question that has taken the vibe of becoming a favor rather than a professional task. That is, because everyone knows that it is rarely a “small” or “simple” or even a “quick” pitch.
The behind-the-scenes of every agency pitch include a lot of things. Like hours of brainstorming, strategy directions, design mockups, unlimited hours of research and competitor analysis, revisions, and, of course, the emotional rollercoaster of wanting the job. Therefore, you want to impress a client that may or may not reply with “Thanks; we’ll get back to you.” Nowadays, in the marketing scene, there is a debate rising.
This debate is around whether agency pitches should be for free? Or are they simply part of the job that has to be taken into consideration and put within the agency’s time management strategies? Honestly? We see a point in both sides and we’re here to spill the tea on who might be slightly more right.
Team Free Pitch: “It’s Part of the Business”
Okay, this is one team that includes some marketers and agency professionals who believe that creative pitches are part of the industry’s nature. They see the process as the following: Agencies compete, clients get to compare pitches, ideas get presented, and eventually someone wins the job. Those are the game’s rules plain and simple. The perspective here is that if an agency charges for their pitches, they may drive potential clients away, as it is a job requirement anyway. It is to them something that may complicate the relationship between agency and client before anything begins officially.
Additionally, some professionals may argue that pitches are challenges and opportunities that allow the agency to showcase their creativity. They see it as a chance to prove their name deserves the reputation. Because after all, we all know that clients are not just buying ideas; they’re buying chemistry, strategic thinking, and trust above all. However, there is a small note to highlight and that is even those who support free pitching usually add one very important condition (as they should) and that is realistic deadlines.
You want free ideas and strategies? Give us the time to cook something delicious for you. Because if a client asks an agency to deliver a full campaign strategy, creative direction, content pillars, and media ideas within 48 hours for free, it is something that doesn’t feel like a pitch anymore. It feels more like an unpaid marketing marathon that is sponsored by panic and sleepless nights.
Team Paid Pitch: “Creative Work Is Still Work”
The other end of the table has a debate that includes marketers who believe agencies should always be compensated for pitches with a fee. That is, especially when the requested work goes beyond all basic introductions. And to be 100% fair, this end of the table holds a strong argument. Why? Because agency pitches consume the following:
- Creative energy
- Team working hours
- Designers’ and strategists’ availability
- Business resources and tools
- Time that could’ve gone to paying clients
The issue here is even seen as more controversial. That is, when more than one agency is asked to produce a near-complete campaign concept. And guess what? It’s free of charge. The ultimatum? It’s the fact that only one agency walks with the offer of the account. And in some cases, agencies quietly feel like they’re participating in a real marketing show. One where the prize seems to be “exposure and maybe a follow-up email.” Fair? Not even slightly.
So… What’s the Fair Middle Ground?
Okay, now that we exposed what everyone’s wishing for and what is and what could’ve been, maybe the solution is not about making EVERY pitch free or paid. Maybe it’s about balancing everything out. If we’re talking about smaller chemistry meetings along with introductory proposals, then it’s fair enough for all of that to be, of course, for free.
If not and we’re talking about a full-scale campaign concept with a tight deadline and deliverables that are extensive, then that is worth compensation in order to be fair enough.
There is no denying that creativity loves passion. And for that reason agencies should always operate like a professional business entity and not a charity. Because at the end of the day, the real conversation is not actually about whether pitches should be free or not. The debate here is about whether the industry is finally ready to value creative labor properly or is still behind.