Remember the old press clippings, handed to the CEO every morning? Welcome to the Social Intelligence Fort – where the entire web is being monitored and analyzed for your brand and/or competitor’s mentions. Wait, it gets even better, a human element analyzes and classifies the data to ensure relevance and sentiment accuracy. Worried about Facebook closed groups (as all tools are unable to access due to Facebook privacy settings), our social media professionals are keeping an eye on the groups to ensure you get the insights that matter.
Get Social Insights monitors what people are saying about your business online, outside your own platforms. This information will help you gain actionable insights to enhance your product or Service.
Get Social Insights Key Features:
Get Social Insights tracks ALL online conversations
- Keywords monitor
- Geo-filtering (location)
- Sentiment Analysis
- Influencer Scores
- Alerts and Notifications
- New trending topics related to your brand
- possible early detection of crisis
- Human Analysis
Get Social Arabia Supported Languages:
Arabic, English and Franco, using machine learning technologies our software is able to pick up new terms and stores them in its own dictionary.
What does it track?
Get Social Insights tracks URLs, hashtags and keywords. Also
- Keywords monitor
- Geo-filtering (location)
- Sentiment Analysis
- Influencer Scores
Where does it track it?
All over the World Wide Web, in the chosen location – geo-filtering is enabled to ensure only the relevant audience is being tracked.
- Facebook Closed Groups
- G+
- YouTube
- Websites and Blogs
So, what does the human element add?
Qualitative data analysis! Numbers can be daunting sometimes, hence bench-marking, market insights, consumer habits, competitor analysis, brand positioning are not easily inferred using just quantitative measure. This is where Social Intelligence professionals come in to provide those research insights and more.
In addition to the monitor of closed groups, which no software tool is able to access. Get Social Insights human element filters, sorts and classifies data. Assign sentiment to statements (positive, neutral and negative). This is particularly helpful during new product launch or a crisis to cover the brand mentions 360 and on shifts based to cover 24 hours upon need.