By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Think MarketingThink MarketingThink Marketing
  • Campaigns
  • Inspiration
  • Management
  • AI
  • More
    • Digital
    • Branding
    • Marketing
    • Creativity
    • Case Studies
    • Productivity
    • Entrepreneurship
    • News & Trends
    • Interviews
    • Events
    • Opinions
    • Economics
  • Ramadan Ads 🌙 ✨
  • Bookmarks
  • Free Palestine 🇵🇸
Reading: Fatal Mistakes on Twitter by Egyptian Mobile Operators [part1]
Share
Sign In
Notification Show More
Font ResizerAa
Think MarketingThink Marketing
Font ResizerAa
Search
  • Campaigns
  • Inspiration
  • Management
  • AI
  • More
    • Digital
    • Branding
    • Marketing
    • Creativity
    • Case Studies
    • Productivity
    • Entrepreneurship
    • News & Trends
    • Interviews
    • Events
    • Opinions
    • Economics
  • Ramadan Ads 🌙 ✨
  • Bookmarks
  • Free Palestine 🇵🇸
Have an existing account? Sign In
Follow US
© 2022 Foxiz News Network. Ruby Design Company. All Rights Reserved.
Fatal Mistakes on Twitter by Egyptian Mobile Operators

Fatal Mistakes on Twitter by Egyptian Mobile Operators [part1]

Think Marketing
By Think Marketing Published October 20, 2012 Digital Marketing
Share
1 Min Read
SHARE

Social Media communication become a must for any successful brands , Some brands still getting fire-back for the wrong engagement tactics they use .

According to Marketing Charts survey for Social Media’s business risks , brand reputation damage came as the first fear for marketeers on Social Media .

social-media-biz-risks-august2012

No wonder we have we have faced a serious crisis in June 2011 for the famous Naguib Sawira Tweet  as Egyptian customers become really into social engagement and they value a well planned social media team .

- Advertisement -

Mobinil Social Media team come up with a new case have spread fun allover Twitter , The key this time was sense of humor of the hilarious response from Mobinil social networking team :

Mobinil customer service on twitter - Felix effect

The reply from Mobinil Official Twitter Account customer service representative have been retweeted over 190 times and Favorited by 38 twitter account .

Mobinil customer service reply on twitter

Within less than 24 hrs , Another case popped up but this time was from Etisalat Twitter Account !

Etisalat customer service personal conversatino on twitter

For a moment The customer service representative forget its main role and went into a personal conversation replying with her name although the basic rules says she should have replied with her name initiative letters .

Etisalat customer service on twitter personal reply

The reply have been re-tweeted 78 times and got Favorited by 7 twitter accounts.

 




Share This Article
Facebook Twitter Whatsapp Whatsapp LinkedIn Email Copy Link Print
Share
By Think Marketing
Follow:
Knowledge Hub Specialized in Publishing Insights and Analytics Developed for Digital Marketing, Public Relations and Communications Experts.
- Advertisement -

Latest >

CIB’s Swype Card Case Study: Multi-Generational Marketing with a ’90s Flavor
2 Min Read
Gen Z Work Ethics: A Clash of Generations or a Change in Perspective?
3 Min Read
International Chocolate Day: The Best Chocolate Campaigns to Ever Exist
2 Min Read
How Knorr’s Unbranded KBM Truck Cooked Up the Perfect Marketing Surprise
2 Min Read
Why Competence Beats Chemistry: A Smarter Approach to Hiring
2 Min Read

Featured Stories >

RiseUp 2025: Egypt’s Grand Platform for Innovation Returns to the Grand Egyptian Museum
2 Min Read
Grand Egyptian Museum Launches GEM Talks: Where History Meets Innovation
2 Min Read
confusion concept
When Ads Miss the Mark: The Most Confusing Campaigns in Egypt, 2024
3 Min Read
eSIM Launches in Egypt: Say Hello to Seamless Connectivity
2 Min Read
Cooking Up Dreams: The Million Pound Menu Wave in Egypt
2 Min Read
Follow US
© 2012- 2023 Think Marketing Magazine. MADE WITH ♡ IN CAIRO. All Rights Reserved.
  • About
  • Contribute
  • Advertise
  • Contact Us
Welcome Back!

Sign in to your account

Lost your password?